Privacy Policy

1. Information We Collect

We may collect the following information:

• Name, phone number, and email address

• Property address and service details

• Information submitted through contact forms or quote requests

2. How We Use Your Information

Your information is used to:

• Respond to enquiries and provide quotes

• Deliver services and manage bookings

• Send invoices and service-related communications

• Improve our website and customer experience

We do not sell or share your personal information for marketing purposes.

3. Information Sharing

Your information may be shared only when necessary with:

• Service partners or subcontractors involved in your job

• Legal or regulatory authorities if required by law

4. Data Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorised access.

5. Cookies & Website Data

Our website may use cookies or basic analytics to improve functionality and performance. You can disable cookies through your browser settings if preferred.

6. Access & Corrections

You may request access to, or correction of, your personal information by contacting us directly.

7. Data Retention

Personal information is retained only for as long as necessary to provide services or meet legal requirements.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Policy Updates

This Privacy Policy may be updated from time to time. The latest version will always be available on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact Nelliano directly.